Privacy Policy

Last updated: 17 August 2026

1. Data controller

The controller of your personal data is Harmony Life Company, owner of the Hauler brand, at ul. Grzymalitów 14C, 03-141 Warsaw, Poland. Contact: info@hauler.pl, phone +48 500 502 737.

2. Data we process

We may process information voluntarily provided in correspondence, including your name, company name, email address, telephone number and details of your transport enquiry. The server may automatically record basic technical data such as your IP address, connection date and time, browser type and requested page address.

3. Purposes and legal grounds

We process data to respond to enquiries, prepare quotations, enter into and perform contracts, handle settlements and protect against claims. The legal grounds are taking steps at your request before entering into a contract, performance of a contract, compliance with legal obligations and our legitimate interests in managing correspondence, securing the website and establishing, pursuing or defending claims.

4. Recipients

Data may be entrusted to providers of hosting, email, IT, accounting and legal services and, where necessary to perform an order, to carriers and operational partners. We do not sell personal data.

5. Transfers outside the EEA

Some IT service providers may process data outside the European Economic Area. Where this occurs, safeguards required by the GDPR are applied, in particular adequacy decisions or standard contractual clauses.

6. Retention

Correspondence and quotation data are retained for as long as necessary to handle the matter. Data connected with contracts and accounting are retained for the periods required by law and until relevant claims become time-barred. Technical server logs are retained for a period justified by website security and diagnostics.

7. Your rights

You may request access to, rectification or erasure of your data, restriction of processing, data portability and may object to processing. Where processing is based on consent, you may withdraw it at any time. You also have the right to lodge a complaint with the President of the Polish Personal Data Protection Office.

8. Cookies and consent choices

The website uses necessary storage to remember your privacy choice and support security. Analytics and marketing technologies remain disabled unless you give consent through the cookie banner. If you consent to Analytics, we use Google Analytics 4 (measurement ID G-4BD8E33P1G), provided by Google Ireland Limited, to measure visits and understand how the website is used. The Google Analytics script is not loaded before this consent is granted. You may withdraw or change consent at any time using the “Cookie settings” link. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

9. Voluntary provision of data

Providing data is voluntary, but it may be necessary for us to respond, prepare a quotation or provide transport services.

10. Changes

This policy may be updated to reflect changes in law, technology or our services. The current version will always be published on this page.